Executive Director Strategy & Business Development
Northeast Georgia Health System
Location: Gainesville, Georgia
Internal Number: R8960
Executive Leadership, Marketing / Communications
8 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
The Executive Director of Strategic Business Development is a key leader within Northeast Georgia Health System's Strategy Division and is charged with supporting the development and execution of the strategic direction of the organization across the greater region.The Executive Director is responsible for new business development, as well as maintaining, growing and developing existing programs and services that are viable and essential to the Health System's strategic vision.This position is responsible for analyzing the organization's market position, identifying market trends and opportunities and advising the executive team on business development strategies aimed at achieving the strategic visionFacilitating strategic provider alignment across the broader region is a core responsibility.The Executive Director will lead the Planning and Regional Network Development teams and ensure their key priorities are carried out.
Minimum Job Qualifications
Licensure or other certifications:
Educational Requirements: Bachelor's Degree
Master's Degree in either Healthcare Administration or Business Administration preferred with 5-10 years of related management experience, with a preference for experience in healthcare strategy.Must have demonstrated experience and ability to direct and effectively manage decision support resources and outreach.Prior business planning for integrated healthcare delivery system and physician sales and outreach experience preferred.Operational experience also highly desirable.
Strong relationship skills, including sales and outreach experience and customer relations management.Must possess strong data analytics skills as well as financial expertise and insight essential to strategic business planning.
am emotionally accessible and transparent without hidden agendas.
acknowledge weaknesses and accept responsibility for mistakes.
am comfortable saying "I don't know" and asking for help.
seek and accept feedback in a non-defensive manner.
forgive others and give the benefit of the doubt.
2. I Display Empathy when I:
seek to know others on a deeper level.
work to ensure others feel included.
accept others for who they are without judgment.
show concern for the well-being and challenges of others.
consider the human impact before making decisions.
3. I Demonstrate Courage when I:
do not hold back on anything that needs to be said.
do the right thing even when that is difficult.
speak my own truth, even when that means standing alone.
address potential conflict quickly and directly.
commit to seeing a difficult conversation through to the end.
4. I Demonstrate Radical Listening when I:
seek to understand the other person's viewpoint first, before expressing my own viewpoint.
listen for the unsaid.
ask questions to confirm understanding.
accept others' perceptions as their truth.
take action to help others feel fully heard and seen.
pursue as many different viewpoints as possible and embrace the bearer of bad news.
5. I Promote Teamwork when I:
treat others in a respectful manner, regardless of their position, identity, and background.
encourage and support my coworkers.
value and acknowledge others for their contributions to the success of the team and NGHS.
put the good of the team and NGHS first.
strive to find common ground to solve problems for the good of NGHS.
cut across boundaries to get things done.
6. I Hold Others Accountable when I:
provide clear, consistent, and frequent communication about what is most important.
clarify what is less important to establish clear priorities.
help others see their blind spots.
look for every opportunity to provide reinforcing feedback.
provide immediate and actionable corrective feedback.
7. I Strive for Continuous Improvement when I:
hold myself personally responsible to seek improvements every day.
experiment regularly with new ideas and approaches.
demonstrate initiative and perseverance to overcome obstacles and resistance to change.
embrace mistakes and pivot quickly if a new approach fails.
seek to always be better tomorrow than today.
Quest: Demonstrates/utilizes Quest tools in department.
Talent Development: Coaches and develops staff.
Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm.
Productivity: Meets productivity expectations.
Regulatory Compliance: Ensures department's compliance with all regulatory, DNV, mandatory education, and similar requirements.
Key Performance Indicators (KPI)
Identifies unit/department level goals that align with the organization's Key Performance Indicators.
HIPAA (Health Insurance Portability and Accountability Act)
If, in the normal course of my duties and responsibilities, I am required to access protected health information (PHI) and electronic protected health information (EPHI) for the purposes of treatment, payment and operations within Northeast Georgia Health System, I will limit such access to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of my job. If access is not required in the normal course of my duties and responsibilities, I will not access PHI or EPHI.
Job Specific and Unique Knowledge, Skills and Abilities
Must be detail oriented with the ability to translate business strategy to advantageous business transactions and deal structures.
Personal initiative, highly accountable, self-starter, strong sense of urgency, can work autonomously with limited direction.
Logical and analytical mind with an affinity for strategy execution through innovation.
Ability to set clear goals; documenting affirmative milestones toward goal achievement.
Financial and business acumen with ability to interpret and guide financial analysis.
Ability to quickly synthesize strategic options for enhanced decision-making
Strong interpersonal skills combined with the ability to be self-assured and influential.
Strong desire and ability to work as a team member; skilled in capacity to influence and build relationships without direct authority.
Demonstrated ability to effectively communicate business intent, across multiple mediums and forums.Excellent written and communication skill set.
Ability to develop strong working relationships with physicians, senior executives and regional hospital leadership.
Community oriented individual with the ability and desire to connect with local organizations and state leaders.
Experience with development and control of an operating budget, and effectively manage resources.
Proven presentation skills with ability to facilitate stakeholder discussion, decision-making
Must possess strong knowledge of certificate of need process and be able to direct the health planning strategy for the organization.
Essential Tasks and Responsibilities
This position will prioritize and drive strategic initiatives across the integrated System, maintaining close and continual collaboration with the NGHS Leadership team, maximizing smart growth strategies and ensuring organizational essentiality in the marketplace.
Bring forward to NGHS Leadership emerging technologies, market opportunities, potential partner affiliations, industry reform best practices, etc., to set and drive appropriate enterprise-wide strategic initiatives.
Service and Market Development: Location and Spatial Analytics (e.g., optimize NGHS and Affiliate service offerings and locations), demographic and service "hot spot" assessments, marketing activity ($ vs. #) by business line adjusted for scale.
Market Intelligence: continually monitors competitor/market activity to inform strategic decision-making; engages and represents NGHS across the market's business development community (e.g., Chamber Economic Development Committee, DOT/GHMPO).
Business Intelligence: Organize staff and resources in support of strategic data services development; working with organizational decision support resources to track, measure, and report and monitor through DVM; extensively utilizes business intelligence sources such as Marketware, SG2, other software platforms.
Serves as Strategic Advisor to Real Estate function of NGHS to maintain alignment between System's real estate portfolio and system service distribution strategy(s).
Works closely with Board level strategic planning workgroups, assessing strategic opportunities/threats, facilitating guidance and development of recommendations for specific strategic initiatives as identified above.
Effectively develops and implements strategy in partnership with System operational leaders.
Position functions as a valuable, "go to resource" for strategic insights and direction throughout the organization.
Strategic and innovative thinker providing a clear roadmap to achieve business goals/outcomes.
Moves easily between a hands-on, strategic outlook and a clear understanding of operational implications.
Oversees the work of the Planning Department to ensure timely delivery of market analytics, guidance of business strategy based on data analysis and effective health planning through the CON process.
Serves as the primary leader of the Regional Network Development team. Works with the team to set business development and sales goals and directs provider alignment across the region.
Serves as the executive liaison to Northeast Georgia Health Ventures, leading innovation efforts throughout the enterprise.
Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
OSHA Category I: Job classifications in which the normal duties may involve contact and potential exposure to blood or other potentially infectious or hazardous materials. Appropriate personal protective equipment is to be used whenever potential exists for exposure to potentially infectious or hazardous materials.
Additional Work Conditions: This role requires flexibility of schedule including but not limited to, early mornings, evenings and periodically weekends
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to improving the health and quality of life of the people of Northeast Georgia. Through the services of a medical staff of more than 600 physicians, the residents of northeast Georgia enjoy access to the state's finest and most comprehensive medical services. It is our mission to improve the health of our community in all we do.