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North Carolina Agricultural and Technical State University
Greensboro, North Carolina
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Shared Services Applications Manager
Additional Information About the RoleBJC is seeking a skilled and experienced Shared Services Application Manager to lead the ongoing management of our ServiceNow platform. This role will be responsible for overseeing a team of administrators, developers, and business analysts to ensure the platform aligns with business objectives and delivers efficient, scalable solutions across the health system. Key Responsibilities:Lead the planning, design, implementation, and optimization of ServiceNow modules (e.g., ITSM, ITOM, HRSD, SPM, SecOps).Manage and mentor a team of
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