Minnkota Power Cooperative

Member Programs Coordinator

Minnkota Power Cooperative is seeking applicants for a Member Programs Coordinator in our Member Services department at our headquarters in Grand Forks, North Dakota. The Member Programs Coordinator provides direction for the successful implementation of the PowerSavers Energy Conservation and Optimization (ECO) and Value of Electricity programs for Minnkota Power Cooperative(Minnkota) and Northern Municipal Power Agency (NMPA). This position is responsible for providing services, expertise, and support to the member cooperatives and municipal systems to help them achieve effective energy savings and promote the value of electricity through both programs. The coordinator also serves as a key resource, offering guidance and information to support the successful execution of energy-related initiatives as well as support for member services and economic development efforts.

The pay range for this position begins at $95,226 per year. Appropriate compensation will be determined based on a candidate's skills, education, and any previous relevant experience. 

Essential Responsibilities

• Provide direction for successful implementation of the planned portfolio programs
  • Responsible for the comprehension of all program offerings
  • Responsible for providing services, expertise and support to the member cooperatives and municipal systems in achieving cost effective energy savings in the programs offered in the PowerSavers ECO Program
  • Responsible for meeting annual ECO savings and spending goals on behalf of the member cooperatives and municipal systems
  • Oversee conservation budget and expenses ensuring program stays cost effective
  • Coordinate with the Power Delivery department on supply-side efficiency efforts to maximize energy efficiency credits
  • Assist with economic development efforts and coordination with members’ key accounts to support business retention and expansion
  • Assist with member services programs and initiatives to strengthen member relationships
  • Travel extensively throughout service territory to develop and maintain relationships with member cooperatives and municipal systems

• Maintain accurate records
  • Review and process monthly PowerSavers invoices for the participating member cooperatives and municipal systems
  • Prepare quarterly invoices and reports for member cooperatives and municipal systems
  • Organize and facilitate quarterly meetings with member cooperatives and municipal systems to report progress toward ECO goals, identify emerging challenges and collaboratively develop solutions to support ongoing program success.
  • Coordinate, assemble and file annual reports with the Division of Energy Resources (DER), Western Area Power Administration (WAPA), and MISO in addition to other reports required to document energy savings through conservation programs

• Oversee conservation budget
  • Monitor spending to ensure achievement of conservation goals within budget constraints
  • Practice good project management skills, making cost-effective decisions regarding use of cooperative resources, travel, etc.
  • Complete quarterly budget variance updates

• Utilize data tracking system to monitor progress toward energy-savings goals
  • Collaborate with Information Technology (IT) department and consultants to ensure energy savings tracking database aligns accurately with the Minnesota Department of Commerce – Division of Energy Conservation and Optimization Technical Reference Manual, which defines energy savings by measure
  • Review monthly, quarterly and annual reports obtained from Minnkota's internal database to ensure rebates have been entered correctly and database is functioning properly
• Coordination of Value of Electricity rebate program
  • Provide current forms, brochures, etc. to the member cooperatives and municipal systems to ensure proper implementation of the electric rebate program
  • Process monthly reimbursements of electric rebates for cooperatives and municipal systems
  • Provide monthly reports to management on the activity of electric heat, water heater and electric vehicle rebates
  • Prepare and provide presentations for both the Spring and Fall Demand Response Meetings on the activity of the Value of Electricity program

• Assist Economic Development Administrator
  • Collaborate with cooperatives and municipal systems to organize Business Retention and Expansion (BRE) meetings with their members
  • Attend BRE meetings and provide proper feedback as appropriate
  • Maintain a high level of confidentiality and professionalism at all times
  • Assist with additional projects and tasks as needed

Organizational Competencies

• Safety
• Integrity
• Teamwork
• Innovation
• Reliability

Job Competencies

• Composure
• Customer/Member Focus
• Decision Quality
• Flexibility and Adaptability
• Peer Relationships

Goals and Objectives

        An employee filling this role is expected to meet changing and unique goals and objectives, as established by their supervisor, related to the broader area in which the employee is assigned.

Job Qualification Standards

Education and Training

• Degree in Business Management, Communications, Public Relations, or related field
• Must maintain a valid driver’s license

Experience

• Minimum 5-10 years in power supply, utility demand-side management and/or customer service
• Proven experience with Microsoft Office, including Power Point
• Excellent presentation skills for internal and external audiences
• Excellent verbal and written communication skills
• Ability to ensure disciplined financial management
• Strong organizations and time-management abilities
• Attention to detail and problem-solving skills
• Ability to work independently or as part of a team
• Demonstrated ability to self-manage workload and coordinate travel logistics independently

Physical and Mental Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this position, the incumbent is primarily required to sit, stand, walk, stoop, bend and frequently utilize a keyboard/computer. Specific vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus.

Mental demands: While performing the duties of this position, the incumbent will be required to problem solve, read, write and analyze data, work under schedules and deadline pressure, present information to others, work independently and use discretion and judgment for confidential or sensitive projects/issues.

Work Environment: While performing the duties of this position, the employee is exposed to an office environment indoors, and will travel outdoors to multiple locations dependent on work. Occasional overnight travel may be required.

Benefits 

Minnkota Power Cooperative supports employees through a strong total compensation package that includes a competitive pay and benefits package, along with career growth opportunities. The cooperative offers: 

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Pension plan
• Life insurance and AD&D
• Disability insurance
• Paid leave: Holidays and floating holidays, Vacation, Sick leave
• Employee Assistance Program
• Flexible Spending Accounts for dependent care
• Educational assistance
• Membership in select professional organizations